The software replaces the parallel operation of insulated telephone systems, which are used in call centers and enterprise telephony. Logical interconnection of different locations creates a seamless connection between different tasks, knowledge institutions and departments. SAP business communications management is very stable on SAP CRM and SAP ERP matched and effortlessly through standardized interfaces with other IT solutions to integrate. In addition to installing YouCon is also responsible for the training of staff, who serve the customers in the new service center as a first contact point for questions and concerns. They independently manipulate a request not on right off the bat, then forward the request to the appropriate Center of tenants.
When the connection between the service and the tenant centers business communications management is used also in the area of communication with suppliers, fully and completely on VoIP and SAP”, explains Matthias Kruger, Managing Director of the YouCon GmbH in Munich. In addition to the implementation also our role as a partner for the training is important, because a software can only unfold their benefits if properly used and installed, and if the employees know they good to use.” The IT service provider with headquarters in Vienna focused on its solutions on the interaction between humans and technology. This applies to the integration of VoIP software into existing and new infrastructures as well as for process optimization and the creation of customized software solutions. As a successful product is the in-house Myrmex”this internally as well as in the supporting outsourcing use. The wide range of means full product solutions from a single source for individual tasks. Since 2007 the company service partner of SAP. Due to the proven cooperation, SAP for YouCon has a sales and integration partner opted for the all-IP solution SAP business communications management. The software is in contact centers and the daily Corporate communications as a versatile platform.
The plastic card manufacturer from Rutesheim in Stuttgart is among the best 20 percent of the nominees in the 18th nationwide competition “Grand Prix of medium-sized companies in 2012”. Only about every fifth of 3,589 companies that were nominated for the mid-market price promised by the Oskar-Patzelt-Stiftung had sufficiently fulfilled the underlying price criteria with the information on the 57 extensive jury questions. Manhillen manifests itself by cutting off very happy reaching the penultimate stage of the competition, the so-called jury list, was confirmation that the medium-sized company belongs to one of the service providers of the social market economy for the Manhillen pressure technology GmbH. For the company was awarded in the spring with a certificate. In recent weeks, then twelve regional juries have decided who has best met the various criteria that are incorporated into the evaluation. “We have been nominated for this prestigious award this year for the first time and have it directly as a newcomer the Award Gala in the Wurzburg Hotel Maritim managed.
“, delighted Managing Director of Manhillen pressure technology GmbH Frank Manhillen. There it was not enough though for one of the coveted trophies, but the successful entrepreneur must continue to hope. Because in the context of the Federal ball on October 22 in Berlin still the “Special dialog marketing” is awarded, he was also nominated for the. Cross-media dialogue campaign to the climate-neutral production of cards with a personalised mailing action for the climate-neutral production of cards has worked before is Manhillen pressure technology GmbH in this competition of part of in the short list. Here nominated a total of 580 companies, only 47 companies in the jury of the award are available after reviewing the submissions.
“In our competitive campaign we made an optimum dovetailing of individualized postcard and personalized Web page with low budget usage. At the same time, we have used the mailing to our own services such as image personalization, the CardService and last but not least the climate-neutral Card production virtually in real use to present. I think there we managed, this successful concept in the jury documents to transport. “, Manhillen is confident. Background information Manhillen pressure technology GmbH Manhillen pressure technology GmbH, headquartered in Rutesheim was founded in 1980 and is one of the leading providers of special in the production of the cards. Nationwide and cross-industry the family-owned company offers a full service range around on the design, production and delivery of high-quality plastic cards with 30 employees. The digital printing Division expanded its core business of plastic cards and consolidates the company as a full service provider for cards and cards mailings. There is also a software solution available for the Veranstaltungs-service area. Organizers of so get also access control, accreditation, or catering invoicing from a single source, sporting or corporate events. In early 2011 the company by the Federal Association of print and media e. V. was (bvdm) on the basis of a scientifically recognized Process CO2 tested and can compensate for the entire CO2 emissions resulting from the production of a customer order, therefore upon request. For the climate-neutral production, the company was awarded “top product trade 2012” in bronze. There is more information about the company and its products and services on the Internet at