Tag: training

  • The Client

    Solutions which are found independently, always far more valuable than simply follow others advice and recommendations. Coach understands that everyone, without exception, are endowed with enormous potential for virtually any problems he may encounter in their lives. And the task for a coach to help your client to disclose this potential and use their own benefit. That is what a coach focused questions. The ability to intelligently ask questions – this is perhaps importantly the ability to coach.

    These questions are also called “effective questions” – they are arranged so that the client was able to depart from the usual stereotypes, to remove unnecessary restrictions, was able to clearly articulate its mission and find ways its solution. Hikmet Ersek has compatible beliefs. Questions require a response will require clear wording of awareness and responsibility. And this is the way to solve the problem, a way to achieve this goal. In his questions a coach constantly follows the client’s interests. That customer interest is the determining factor in any coaching session. What it really wants the customer? With the clarification of this issue, as a rule, begins session. And often, the client, especially at first, it is very difficult to clearly articulate his desire your question, its purpose, which he wants to solve during the session.

    Meanwhile, well-formulated question is often already contains the answer. Of course, asking questions and following interest of the client, the coach is still trying to observe a pattern, a model of the session. This is to ensure that the session was of a constructive nature and was most effective for the client.

  • Chief Manager

    Based on experience in training can be identified The three most significant mistake made subordinate to the interaction with the supervisor. 1.Uverennost that the obvious subordinate should also be obvious leader. Suggesting any ideas officers, employees often speak as if talking to yourself. But people are different. And the head is often simply can not understand the whole "genius" idea of a slave for two reasons: the difference in the vision of the situation and not understanding the language of description. In the first case, the slave tries to convince the head of a department need to pay premiums for a good job, considering that this is a matter of course. But for a manager is not an obvious need such a step.

    Moreover, such a move perceived by them as another cost and an attempt to profit at the expense of the company. To convince the manager, you need to think like a manager, look at the situation from his position. What is the value of the work, which department did the importance of paying premiums, and how this award will affect the work of the department. As well as the consequences of failure can lead the award. Then this step is perceived as a leader organizational decision, not "walking on a leash" "uppity" If a slave to speak the language of description, it is particularly clear if the bug is characteristic of experts in such professional fields, on which the head often has a rather superficial view (eg: the work of the chief accountant, programmer).