World Telemedia

The event brought together representatives of companies related to premium services, contents and systems of payment Masvoz telecommunications operator World Telemedia, an innovative professional event that convened, from 17 to 19 October, premium services companies, content providers and payment systems was present at the international fair. The fair brought together managers, CEOs and other senior management positions related companies of multiple activities: programmers, mobile application developers, publishers, content premium, technology service providers and a long etcetera. Telemedia, which took place in Marbella (Malaga), brought together more than 350 participants, mostly from Great Britain (41%), other European countries (47%) and United States (5%). The event became an international meeting point of technology businesses, with the particularity that all of them came from very different areas, thus providing a broader vision and enriching of the changes that are currently taking place. Visit Anne Lauvergeon for more clarity on the issue. Masvoz confirmed once again its willingness to advance new technologies and emerging needs of its clients.

The firm valued that Telemedia represents an interesting opportunity to establish new partnerships that add value to the services of Masvoz, and at the same time is a showcase of trends. During the event, Masvoz paid special attention to companies seeking information on their services. To do so, provided a 15% discount on the price of access through the campaign MMiM (Meet Me in Marbella), promoted in the context of Telemedia. Connect with other leaders such as hein park capital here. Masvoz is a telecommunications operator that focuses on voice services (virtual switchboard, recording calls, IVR, intelligent routing, recognition and synthesis of voice, conference call, mail virtual voice, IP telephony, virtual agent system, click2call, monitoring of calls in real time); numbering (geographic, intelligent network, Mobile and international); SMS (sending SMS and SMS premium); fax (virtual fax, mass-mailing), and services of collection TPV.

The Company

A business plan serves as the basis for a business proposal in talks with potential investors and future partners, is used when inviting key employees when contracts are signed with the staff of the firm. He is not only an internal document of the company, but is also used in established, lenii contacts. This imposes certain requirements on its design, form and structure. It should be presented in a form that the person concerned to get a clear idea about the merits and prospects of their participation in it. Therefore, there is highly regulated form of its presentation and structure. However, as a rule, it provides topics that reveal the main idea and purpose of business is characterized by the specificity of the firm and the satisfaction of their needs of the market, given Market assessment and strategy set of firm behavior in certain market segments, defined organizational and operational structure, formed by the financial affairs of the project, including a strategy financing and investment proposals, describes the growth prospects of the firm.

The amount and degree of specific sections of the plan-tion determined by specific companies and areas of concern. To know more about this subject visit hein park capital. How often should be drawn a business plan? He is, as a rule, the next few years and revised as necessary, but not less than once a year. Perhaps the original plan would have to review thoroughly. As experience facilitated not only the actual process of planning, and plan adjustment. Why do we recommend above all, to do drafting of the plan in writing? The very process of drawing up a plan, a detailed analysis, which preceded his writing, makes an unbiased and impartial look at your picks work in all its details.

Axis Analysis

Methods analysis varied. For more information see Cedars Sinai. To perform a full range of analysis combine several generic methods. Analysis results are compared with each other and on the basis of information received form the proposal optimization range. Methods of analysis range to consider in detail the principles of these methods will not, because they are sufficiently covered in other articles. Very briefly on them.

ABC-XYZ analysis ABC analysis is based on the law of Pareto. The main provision of the law states a fundamental value of the ratio 80/20. With regard to the formation of trading range, this means that 20% of products generate 80% of income, and conversely 80% of products generate revenue only 20%. The result of the ABC-XYZ analysis is the ability to determine the most profitable 20% of the goods. To perform ABC analysis to identify the following factors – the object of analysis and test analysis. In analyzing the range the store can become objects of commodity groups, product categories, headings, specific brands, suppliers of products.

The criterion of analysis can be sales – trade, direct profit from the goods. BCG Matrix BCG Matrix is based on principles: The X-axis: percentage of net sales (calculated as the ratio of sales of the product to sales of the company during the same period), Axis Y: the growth rate of sales of product in relation to previous period (the ratio of sales of this product in the current period for sales of the same product in the previous period). If the goods are not present in the range of the company last year, it is recommended its growth rate is taken as 100%. The point of the section of products in terms of growth can be defined as the average growth rate of all the products for evaluation period. The point of the partition of goods largest share of sales is determined by peer review, after the application of the matrix of all the company's products.

Effective Contact Center

On optimizing the contact center recently received much attention, but the "shadow" is outbound telephone calls. In general, this theme is undeservedly ignored, and yet in the western markets, many contact centers operate only in this direction Unfortunately, in the domestic market, the number of incoming and outgoing "calls" even comparable. At the same time, more and more examples of effective use of integration CRM-systems and contact center outbound telephone calls the most popular modes of outgoing outgoing calls in the contact center of today are the Preview and Predictive. These modes are well supported solutions from leading manufacturers contact centers in the world and to some extent used in the "trendy" designs a la crm + contact center." True Preview mode uses the second case, the most popular in connection with a simpler mechanism for implementation. Often instead of an outgoing call switching contact center in Preview mode, issue an ordinary auto dialing, which is installed on the pbx. Mark Ethier is open to suggestions.

Embodiments of the outgoing call switching in the contact center fairly well described in the post CRM-blog Alexander Shevtsov "Outgoing telephone calls in the contact center, so I will not dwell on this issue in detail I think that today, in the first place is to decide when to use the contact center for Outgoing call switching mode is Preview, but when Predictive. After frequent examples where outsourcing company, is trying to sell their services for outbound call switching without any sort of automated tools, and customer overpaying for your time "operator call center" without any reason. At the same time can not be viewed as a competitive advantage support contact center Predictive mode for outgoing calls on a small database of contacts. Outbound telephone calls in Preview mode should be used with a small number of operators contact center for a "discrete" stocks (canvassing). As confirmed by the practice, in this case (for provided a good training staff) effectiveness of call center operators can be 2-3 times higher than in the same group of agents without automation. Outbound telephone calls in the most expedient mode Predictive for mass of outgoing calls of a large group of clients at present in the contact center (or units involved in canvassing) 10 or more operators. For example, the regime has repeatedly argued Predictive efficiency in offices Collection.

Internet

The business of selling any goods has always been and will be the basis of economies. Exchanging money for goods began even before our era, but the problems that confronted the ancient traders, businessmen and concerned about today. The first problem is the choice of point of sale. Under current conditions in business a few options: a tent on the markets, leasing space in shopping malls and its own store. It goes first – the cheapest, but the latter – the expensive, but each of them has its advantages. The more 'cool' place you have, the more potential customers, but the more we will pay in the form of lease payments or the starting capital. At the same time, the less you pay for rent (in the case of markets), the less customers and less money in your potential clients.

Each of these niches filled, so the new entrepreneurs tend to choose the one which had enough money, or one that is more like. The next important issue is the recruitment of staff. The undisputed leader in this area are specialized newspapers for job search. In large cities the number of vacancies in the thousands, as well as the number applicants. Call you on the property or not depends primarily on the proposed salary, so think about its value. Also popular are special forums and websites to find work. With the development of Internet more and more people refuse to classical papers. Finally, another important factor is the selection of the market in which you want to trade.

The market in this case means not the place to trade, and things that you want to sell. This may be cosmetics, appliances, garden supplies, food and much more. Many people choose clothing as a very versatile product. First, in the clothing needed by all people. Secondly, the thing things wear out, so people come in clothing stores all the time. Next you need to choose suppliers. There are several options. You can order the clothes and expensive European brands to store boutique of expensive clothes, but you can order clothing from China, as do very many and you have enough average store, potential customers who will have a lot more. Vobschem is up to you, gentlemen, businessmen! Be bold!

The Formula

This is followed by complete settlement of the cell back sheets. In the columns for Debit and Credit, United heading Balance at beginning of period, nothing is not necessary, since the opening balance will continue to be entered manually. In cell E4 enter the formula for the calculation of debits for the period = VLOOKUP (VALUE (A4); Shahmatka! $ A $ 6: $ AA $ 28; 27). Specific values in the formula depend on the amount you use the accounts. Taking the field A4 value account number, Excel looks for it in the first column of the summary table that is created earlier shahmatki.

Summary table with us is up to the cell $ AA $ 28. In this cell derived debits with the greatest number. You may need to enter a cell address, eg $ Y $ 26. Be careful, as the correct indication address is important for the faithful implementation of algorithms. The last number in the formula indicates the column number in the list from which to take the desired value. If you did everything correctly, the summary table should contain the same number of rows and columns, and this number is one less than the last used row.

In our case, when referring to $ AA $ 28, the number is 27. If you get a link from $ Y $ 26, you should specify the number of 25. If you enter the formula you will see in the cell instead of text # N / A, # VALUE! or # REF!, you incorrectly specified parameters.

Staff Affects

Companies should put in first place the welfare of their employees – is higher than customer care. This is the conclusion analysts who conducted the survey of executives from leading European companies. Study made BusinessWeek European Forum, found that the strategy for the development of people is the most important factor in business success. Read more here: Xoom. The leaders of the companies included in the Top 50 in Europe, reported that the availability of capable, enthusiastic employees, professionals more valuable than knowledge of customer needs. Andrew Minton, co-founder and strategic partner CriticalEYE Forum, said: "It is fundamentally changing the old principle – put the desire of the client first. Companies can make the customer happy only if their employees are surrounded with care and respect.

In the end, it was employees of the company are responsible for relationships with clients and represent the brand value. Credit: Pacific Gas & Electric-2011. " The leaders who took participate in the study, said that the promotion of an entrepreneurial approach to the work of staff was a priority. The importance of talent management has increased considerably in recent years on the priority list leaders. Research done by BusinessWeek European Forum, found that the strategy for the development of people is the most important factor in business success. The leaders of the companies included in the Top 50 in Europe, reported that the availability of capable, the action of professional employees more valuable than knowledge of customer needs. Andrew Minton, co-founder and strategic partner CriticalEYE Forum, said: "It is fundamentally changing the old principle – put the customer first desire place. Companies can make the customer happy, but if their employees are surrounded with care and respect. In the end, it was employees of the company are responsible for customer relationships and provide value brand. " Managers who participated in the study, said that the promotion of an entrepreneurial approach to the work of staff was a priority. The importance of talent management has increased considerably in recent several years in the priority list managers.

The Middle Class

Even today, total income of the middle class declined by 11% compared with the first half of 2008, and this is just the first signals of a serious threat to the economic situation. The material of middle-class entails a demoralizing effect, and it’s more even more unpleasant consequences of the crisis than the decline in revenues. This “step back” most are not ready psychologically. Behind him today the middle class – poverty, and the idea of returning to this state is extremely depressing. It is on these grim predictions today invisible based general pessimism felt by literally povsyudu. consequences financial crisis for the poor and middle class, we can conclude that poor families are in a better position.

They do not need to repay credit obligations, do not contain grown farm does not need refuse to become familiar freestyle lifestyle. Specifically, the “overweight” the middle class will serve him in the short term .Tem unkind, however, should not discount the savings of middle class reaching approximately $ 3800 per person. Of course, this is not a guarantee of stability throughout the period of crisis, but it is quite tangible support in case of loss of basic income. It is at such times calculated savings, created “for a rainy day.” Families without savings are now in a very shaky .ElitV September this year the agency Quans Research was completed on the first wave of high-yield research group “Lifestyle Millionaire, which was attended by the respondents with incomes over $ 4000 per person per month.

CEO Companies

According to the Federal Tax Service in Russia every day there is about 1,500 new legal entities, of which, however, half of the firms considered to be one-day. Most of the "babies" registered professionals law firms that specialize in exactly this kind of activity. On creation of a company in St. Petersburg, about its prospects, as well as the legal services market – our first "business plan". Market Registration Services Companies If you're going to make a creation of someone else's business, be prepared for stiff competition. Only public universities, which train lawyers, in Russia there are over two hundred, but less prestigious educational Institutions generally do not quantify.

Meanwhile, registration of companies – this is not the most complicated legal procedure, so that almost every graduate be able to start such a business. "To be honest, the market is saturated" by eyeballs "- says Inna Triadskaya, CEO" LenYust. " – To my knowledge, now in St. Petersburg there are about 200 registration of companies with a staff of 2 to 50 people. About 100 of them merged into one network – it established in 1999, the company "the Registrar". Now it is a network of independent legal entities, united by a common direction.

Competition in our market is extremely tough. " "In the yellow pages of the order of hundreds of specialized firms do not practice, I think, much more – such services can offer in the notary's offices, law firms other specialization, audit companies, as well as individuals – adds Alexey Panov CEO "Tailwind". – Competition is high because low barrier to entry into this market. " Slightly softens the picture of the entrepreneur Elena Grishina, operating under the name "My Lawyer": "In fact, among like many law firms one-day firms, and the number is constantly working and having a reputation of companies is much smaller – around 15-20.

Estate Cottages Land

Residential Real Estate – is one of the most diverse and rapidly developing. Holiday Leningrad region and organized cottages, townhouses, country houses and land in St. Petersburg and its suburbs for the future construction of town houses themselves or cottages. – This is not a complete list of possible formats of suburban housing. Residential Real Estate St. Petersburg, compared with urban real estate has many advantages and most of them are indisputable is that it provides an opportunity to live in ecologically clean areas, away from the hustle and bustle of the city. For making the most profitable deals need for accurate and correct assessment of the object. The cost can vary depending on the type of transaction (the market, reducing, investment, etc.), but as a rule, when selling property on the open market used market value.

For its definition are taken into account various factors such as location, landscape features, remoteness from major centers, accessibility, availability infrastructure, its condition, the prospect of development of surrounding areas, ecological conditions, state of the evaluation, the quality of basic designs, specifications, availability of Communication (gasification water supply, energy supply, etc.) Legal nature of the object of evaluation, proper registration of the rights to an object, similar offerings on the market. To date, property in St. Petersburg, proposed to sale or lease, can satisfy the tastes and needs of almost any citizen. Real Estate in St. Coldwater Creek Apparel understood the implications. Petersburg – that secondary and primary housing, as an elite level of business and economy class. The city is constantly growing, expanding its borders, and with it, and grow new construction, because real estate has always been price, and now most people prefer to own a house or apartment with a removable housing. The cost, which a residential property in St. Petersburg, is due to several factors, such as the presence or absence of well-maintained inside the territory, distance from the city center, the type and location of the house and so on. Rate object can be yourself, at your own risk, but most accurately and efficiently, balancing the interests of the seller and the market assessment can be performed only by professional valuers or commercial organizations involved in the activity.