3. Users will require collaboration tools built into enterprise business software so that they can connect with people inside and outside the company, no barriers between areas of the company or with other firms much spoken of social networks and its impact on relations with customers and the business community. But until where comes this concept? Considering that the value chain of a company consists of suppliers and customers, it is not unreasonable to think from management software have ability to direct relationship. However, this community of collaboration and relationship will not be opened. Moreover, members should be able to manage your professional network as the personal network.

Some of the requirements that should be met tools for collaboration and relationship must be: personal identification: certification that each individual who is said to be, with a rigid control of entry into the personal profile and access control in the corporate profile. Sovereign connection: the user must be who decides who connect and should be responsible for the management of their connections. Corporate governance: the companies are sovereign and independent in their networks of business and they must have security, certification and management of the roles of individuals. Total privacy: information from personal and corporate profile, browsing, purchasing and queries belong to the individual or companies, not being marketable in any hypothesis. Multiple collaborative certifications: an individual may be certified by more than one certifier. 4 Software vendors integrate their applications with other sources of information from the concept of management software to administrative to enterprise resource planning there was a tremendous evolution of the software.

The emergence of other more specialized management technologies such as CRM (Customer Relationship Management) or the BI (Business Intelligence) gave rise to many manufacturers to increase functionality their products ERP incorporating facilities for BI and CRM processes. Since then the protagonism of the ERP within the company increases. The question is far. 5. The penetration of Software as a Service (SaS) will increase in the companies small and medium model of Software as a Service (SaS) is presented as one of the best opportunities so that companies of all sizes have access to the best technologies. The question is do you still not achieved a level of greater penetration? Surely that it should continue to work in education and evangelization of the market. From the supply side, a part of the vendors must improve your commercial proposal and think SaS as a true service model. There are still companies that offer a monthly fee for the service (Software as a Service) and another form of payment for the implementation consulting. It’s a hybrid offer in which the vendor tries to cover the costs of time and material, typically human resources.