Often the implementation of crm-system has been criticized regarding its effectiveness. A detailed analysis proves that this criticism arises because of categorical promises providers crm-systems, which results in overestimated expectations among consumers, resulting in a series of "stories of failure." As an example of successful implementation of crm-systems can lead the National Bank of Australia's NAB. The bank took a leading position in the market and was recently named "Financial Company of the Year" by using more than 10 years, crm-system development company National Leads Terradata.2, seven million transactions each day is a bank. Records of all transactions shall crm-system, filling the dossier consisting of 600 parameters for each client. Such a detailed systematization of the need for more accurate analysis of the prospects of a banking services tailored to different customer preferences. "It is difficult to present the work of our without our company a strategic resource – crm-systems. The introduction of crm-system of our competitors only started, and we have long used a system developed specifically for us and we already have a great wealth of experience, "says Gerd Schenkel, vice president of NAB. "With this system we have achieved good results, but we're already working on further development of the crm-system, because the range of services of our bank continues to grow. "Julian Beavis, Vice President Terradata in Australia and New Zealand, said: CRM-system NAB'a is a great example of the breadth of the world as a progressive company to competently use analytical methods and the introduction of crm, to achieve high results. This experiment marks the majority CRM.
Month: September 2011
Work Without Training
How often have you had to work without training? Because such a situation arose in each – one in the household, who – at work or in business, who – in his personal life. If you are the mistress of the house, and your New Year's Eve cookery book with your favorite recipes severely pogryzla dog. What to do? After all, before the holiday remains a matter of hours! You have to work without training – or rather, is preparing an accelerated pace, re-compile a list of foods to indulge in course fantasy (do not want to disgrace himself in front of family and friends) agree with the desire of financial opportunities. In the end – born culinary masterpieces, and written a new book of recipes. Or – in the office five minutes before the end of the lunch break, an emergency order from the chief, saying that "the only hope for you," and time for the job – no more than an hour. You again have to work without training, frantically running around on the links to find the right EXPLORER'a information. You are the most focus, unable to hear outside sounds, you – like a jet plane: between you and the distance to a runway. Business (and who is doing them, he can not help but agree) – is a chain events, each of which has to work without training.
New day – new challenges – new opportunities – and new people: every day – a cut above. Work without training is always present at events such as trainings and corporate events. Of course, that to them no one ever ready – they do not warn, not to spoil the effect. And in my personal life happened to literally "get out" of the conflict. And as a master succeeded! Thus, summing up, we can conclude that the job without training is useful and desirable for a person because it: helps to activate the imagination, develops the ability to concentrate, and creates favorable conditions for development and personal growth. In today's world there is a whole service sector, which covers a very wide range of activities – industry people working without training. Representatives a call when you need help.
When you need to bring a bright purple 22 ball in kindergarten, to fall on the roof of the car at the crossing at 18:15, while everywhere cork glued to the ceiling … furniture – when you want to break into everydayness, and to prove that a dream so real … Have you thought about how interesting way to live – not knowing what to bring to you the coming day, do not plan ahead and not thinking about the rest, and when each step – this is a challenge and impromptu. And each moment can elevate as well as subvert. Instant reaction, acute hearing, lightning wit and just a smile on your face … because the genius of human nature indestructible … Unfortunately, the speed of our Everyday brings the work "help" to the needs to go to the store, sit with a sick grandmother and the child a ride on the machine. But life still left many dreamers and "madmen", which is essential (!) On the fly helicopters in the maternity ward and change of Santa Claus, sent cards and living wake favorite SMS poetry. So, in this world there is a place for beauty. ___________________________ You go to the blog of copywriter:
Chief Manager
Based on experience in training can be identified The three most significant mistake made subordinate to the interaction with the supervisor. 1.Uverennost that the obvious subordinate should also be obvious leader. Suggesting any ideas officers, employees often speak as if talking to yourself. But people are different. And the head is often simply can not understand the whole "genius" idea of a slave for two reasons: the difference in the vision of the situation and not understanding the language of description. In the first case, the slave tries to convince the head of a department need to pay premiums for a good job, considering that this is a matter of course. But for a manager is not an obvious need such a step.
Moreover, such a move perceived by them as another cost and an attempt to profit at the expense of the company. To convince the manager, you need to think like a manager, look at the situation from his position. What is the value of the work, which department did the importance of paying premiums, and how this award will affect the work of the department. As well as the consequences of failure can lead the award. Then this step is perceived as a leader organizational decision, not "walking on a leash" "uppity" If a slave to speak the language of description, it is particularly clear if the bug is characteristic of experts in such professional fields, on which the head often has a rather superficial view (eg: the work of the chief accountant, programmer).